October 4, 2012

The most effective leaders bring depth and dimension to their leadership brands by knowing when and how to exhibit varying shades of their strongest attributes – even when those variations might seem like opposite ends of the spectrum. For instance, five mid-level managers within a company might all exhibit extremely high levels of confidence. But

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September 19, 2012

OK, I admit it. Connecting via technology feeds my need to feel somewhat in control of my time, my contacts and my conversations. I love the fact that technology allows me to talk on my office phone, send a text message on my mobile device, and review an email on my computer at the same

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September 3, 2012

It’s the classic battle of Perception versus Reality. We all hope that our “messages” (verbal and nonverbal) are received by others the way we intended them, but many different factors can prevent that from happening. We may not be aware that our behavior or tone is inadvertently contradicting our message. The “disconnect” can take many

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August 27, 2012

Most of us have watched it happen in the workplace. There’s a go-to person in the organization who gets everything done. Never misses a deadline, never forgets a detail, but never gets promoted into a senior position. Meanwhile, others break through to the next level. Leaders listen to them; subordinates recognize their authority. What do

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August 20, 2012

If you read the biographies of passionate people who made huge differences in our world — Lincoln, Gandhi, Martin Luther King, Jr. — many had harsh critics who considered them over the top or simply too intense. In light of their overall accomplishments, history may have softened those judgments. Being passionate about a cause is

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August 13, 2012

Thousands of messages fight for our attention every day. When it comes to promoting ourselves for jobs and promotions, we face a mountain of competition when we try to get our unique story through the communication clutter to the right people. For some, the solution is cranking up the volume on their personal sales pitch.

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