October 8, 2021

In celebration of National Hispanic Heritage Month, I’d like to share some of my insights about the natural characteristics among Hispanic professionals that tend to make them influential and charismatic leaders. What qualifies me to weigh in on this topic? My father is a second-generation Hispanic from Mexico. I also grew up in the border

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September 15, 2021

Today is National Online Learning Day—a celebration of virtual education for school-aged children. When this was established in 2016, no one could have imagined the dramatic surge in online learning for both kids and adults. Fast forward to 2021 and the pressures of an ongoing pandemic. Leaders have discovered that a good majority of professional development opportunities are

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August 24, 2021

Prickly discussion topics have been rippling through workplaces since 2020, and today’s leaders are getting plenty of industry advice about how to handle them. Just check out these business journal headlines: “How to moderate the work-from-home debates that are dividing companies nationwide.” “How to facilitate conversations with your team about social unrest and lapses in

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August 5, 2021

I’ve been intrigued in recent years by the number of experienced leaders — many of them strong communicators — who have told me the same thing: The hardest part of having tough conversations is getting started.  Maybe you need to address a serious performance problem. Deliver bad news. Find a compromise during a heated argument. What’s

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June 24, 2021

June 24 is National Work-From-Home Day—a celebration of the cultural and technological advancements that allow us to be productive working from anywhere outside the office. After 2020, I’m guessing there will be millions more people metaphorically toasting to that capability! While remote workers weren’t uncommon before, the pandemic accelerated the proliferation of tools and services

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June 10, 2021

If you randomly asked someone to describe the qualities of a great leader, you’d probably get these types of responses: confident, energetic, decisive and results-oriented. Are those accurate? Yes. However, I’d quickly qualify that with a “Yes, but…” I’ve often written about the paradox of leadership. Bottom line, it’s not as cut and dried as most

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