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August 5, 2021
I’ve been intrigued in recent years by the number of experienced leaders — many of them strong communicators — who have told me the same thing: The hardest part of having tough conversations is getting started. Maybe you need to address a serious performance problem. Deliver bad news. Find a compromise during a heated argument. What’s
June 24, 2021
June 24 is National Work-From-Home Day—a celebration of the cultural and technological advancements that allow us to be productive working from anywhere outside the office. After 2020, I’m guessing there will be millions more people metaphorically toasting to that capability! While remote workers weren’t uncommon before, the pandemic accelerated the proliferation of tools and services
June 10, 2021
If you randomly asked someone to describe the qualities of a great leader, you’d probably get these types of responses: confident, energetic, decisive and results-oriented. Are those accurate? Yes. However, I’d quickly qualify that with a “Yes, but…” I’ve often written about the paradox of leadership. Bottom line, it’s not as cut and dried as most
May 27, 2021
We’re on the verge of a brand-new era in business. Covid-19 precautions are loosening. Some team members are heading back into the office, while others opt to remain virtual. But no matter where these employees choose to work, there’s a very high probability that they are exhausted and frazzled. Let’s be honest, who wouldn’t be?
May 13, 2021
Most people would agree that 2020 was a rough year, but there’s one group that felt the pain in a unique way: leaders. While they were personally struggling to process the uncertainty of the pandemic, they were also bombarded with information about how to help their team members navigate the situation. They felt responsible for monitoring
April 29, 2021
If you want to play a bigger role in the evolution of your company’s growth and success, there’s a mandatory step in the process: shake up your own thinking! Steve Miller, former CEO of Shell Oil Co., was well known for shaking things up. As Shell was rebranding in Europe, he invited a group of employees
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